Privacy Policy

At Hidden Valley Grayshott, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.hiddenvalleygrayshott.co.uk.

1. Information We Collect
We may collect and process the following data:

  • Personal identification information: Name, email address, phone number, and any other details you voluntarily provide when you contact us or register.

  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.

  • Cookies: We may use cookies to enhance your experience on our website. Cookies are small files placed on your device that help us improve the functionality and performance of our site.

2. How We Use Your Information
We use your personal information for the following purposes:

  • To respond to inquiries, provide information about our services, and process registrations.

  • To improve our website and user experience.

  • To send you newsletters, updates, or other marketing communications (you may opt-out at any time).

  • To comply with legal obligations.

3. Data Protection
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who assist us in running our business, such as website hosting or email marketing platforms. These third parties are contractually obligated to protect your data and use it only for the purposes specified.

5. Cookies
Our website uses cookies to provide a better browsing experience. Cookies are small text files stored on your device that help us enhance the performance of our website and track usage patterns. You can adjust your browser settings to disable cookies or to receive a notification when cookies are being used, though this may affect the functionality of some parts of the website.

6. Your Rights
You have the right to:

  • Access and request a copy of the personal data we hold about you.

  • Correct any inaccurate or incomplete information we have about you.

  • Request the deletion of your personal data, subject to certain conditions.

  • Object to or restrict the processing of your personal data, in certain circumstances.

To exercise any of these rights, please contact us using the information at the bottom of this policy.

7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date noted at the bottom of the policy. Please review this page regularly to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: hello@hiddenvalleygrayshott.com
Phone: 07476135435
Address: 1 Thornhill View, Glen Road, Grayshott, GU266ND

Last Updated: June 2024